Payment Security & PCI Compliance

At Belle Mer Beachfront Apartments, we prioritize the security of our guests’ payment information. To ensure a safe and seamless booking experience, all online transactions are processed through industry-leading payment providers that adhere to the highest security standards.

Secure Payment Processing

When you make a reservation through our website, your payment is securely processed via Windcave, a trusted payment gateway provider. Windcave facilitates transactions using PCI DSS (Payment Card Industry Data Security Standard) compliance, ensuring your credit card details are handled with the highest level of security.

How Your Payment is Processed

    1. Booking Management System: All reservations made through our website are managed by NewBook, a reputable property management and booking platform.
    2. Payment Gateway: NewBook integrates with Windcave, which securely processes card transactions.
    3. Bank Settlement: Payments are then settled through our merchant account with ANZ, ensuring safe and reliable transactions.

PCI Compliance & Data Security

Both NewBook and Windcave are PCI DSS compliant, meaning they meet strict security standards to protect cardholder data. This compliance ensures:

    • Encryption of sensitive payment information
    • Secure transmission and storage of credit card details
    • Protection against fraud and unauthorized access

Additional Security Measures

To further protect our guests, our payment processing partners implement:

    • SSL (Secure Socket Layer) encryption to safeguard data during transactions
    • Tokenization technology to prevent the storage of raw card details
    • Fraud prevention measures, including real-time monitoring and risk assessment

At Belle Mer Beachfront Apartments, your privacy and security are our top priorities. If you have any questions regarding our payment process, feel free to contact us.